It does not include defects caused by neglect, beatings, use or misuse, appropriate tension, improper installation not carried out by authorized service personnel when appropriate, or materials under normal use wear.

Returns from the home delivery
If returned, the shipping will not be refunded. Also, the cost of collection will be charged to the client (equivalent to the amount of transmission that matches the type of product purchased and sent to the destination).

To make a return, the product must be in perfect condition in its original packaging and manuals, accessories and promotional gifts including, where appropriate. Once we receive the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount in accordance with the payment method used by the client.

To make the refund must submit the sales slip / return submitted with the request.